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	<title>Small Business Tips &#187; management</title>
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	<link>http://www.goldbusinesstips.com</link>
	<description>How one year turned a freelancing hobby into a six figure salary, and a five person company.</description>
	<pubDate>Tue, 05 Aug 2008 23:01:30 +0000</pubDate>
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		<title>Verizon customer service, a model of how not to do it?</title>
		<link>http://www.goldbusinesstips.com/verizon-customer-service-a-model-of-how-not-to-do-it/</link>
		<comments>http://www.goldbusinesstips.com/verizon-customer-service-a-model-of-how-not-to-do-it/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 23:01:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[management]]></category>

		<category><![CDATA[customer]]></category>

		<category><![CDATA[happy]]></category>

		<category><![CDATA[model]]></category>

		<category><![CDATA[service]]></category>

		<category><![CDATA[verizon]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/?p=84</guid>
		<description><![CDATA[Verizon Customer Service - more like Verizon Customer dis-service. Sometimes the best way to learn how to improve your business is see how other people do it wrong. In this case Verizon proves that customer satisfaction is the last thing they care about.
]]></description>
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		<item>
		<title>Employee Handbooks - How much attention does yours have?</title>
		<link>http://www.goldbusinesstips.com/employee-handbooks-how-much-attention-does-yours-have/</link>
		<comments>http://www.goldbusinesstips.com/employee-handbooks-how-much-attention-does-yours-have/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 22:03:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[management]]></category>

		<category><![CDATA[employee]]></category>

		<category><![CDATA[handbook]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/?p=73</guid>
		<description><![CDATA[When I first got involved in the food industry, the employee handbooks that we received were awful. They read like instruction manuals for Japanese DVD players, completely convoluted and unreadable even as they were trying to explain simple procedures. This employ safety handbook was basically designed to cover every possible contingency, making it so that, [...]]]></description>
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		</item>
		<item>
		<title>What are the advantages of outsourcing and who benefits?</title>
		<link>http://www.goldbusinesstips.com/what-are-the-advantages-of-outsourcing-and-who-benefits/</link>
		<comments>http://www.goldbusinesstips.com/what-are-the-advantages-of-outsourcing-and-who-benefits/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 22:01:14 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[management]]></category>

		<category><![CDATA[outsourcing]]></category>

		<category><![CDATA[advantages]]></category>

		<category><![CDATA[assistance]]></category>

		<category><![CDATA[benefits]]></category>

		<category><![CDATA[india]]></category>

		<category><![CDATA[productivity]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/?p=71</guid>
		<description><![CDATA[There&#8217;s been a lot of heated debates out there about the outsourcing of work and technology from America to foreign countries. Looking strictly from the perspective of the average American, it can hardly be said that we, the people, reap benefits from corporate advantages of outsourcing. On the other hand, the large corporations and even [...]]]></description>
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		</item>
		<item>
		<title>privacy policy law at work - privacy at work</title>
		<link>http://www.goldbusinesstips.com/privacy-policy-law-at-work-privacy-at-wor/</link>
		<comments>http://www.goldbusinesstips.com/privacy-policy-law-at-work-privacy-at-wor/#comments</comments>
		<pubDate>Wed, 23 Jul 2008 02:12:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[legal]]></category>

		<category><![CDATA[management]]></category>

		<category><![CDATA[employee]]></category>

		<category><![CDATA[policy]]></category>

		<category><![CDATA[privacy]]></category>

		<category><![CDATA[turnover]]></category>

		<category><![CDATA[work]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/?p=68</guid>
		<description><![CDATA[Intro: As an employee or a business owner you must know the levels and boundaries of privacy and the workplace. Respecting an employees right to privacy is critical to keep moral high and lawsuits down. On the flip side if you work for a business and are worried about your privacy you should know where [...]]]></description>
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		<item>
		<title>Why Do We Outsource Jobs to India?</title>
		<link>http://www.goldbusinesstips.com/why-do-we-outsource-jobs-to-india/</link>
		<comments>http://www.goldbusinesstips.com/why-do-we-outsource-jobs-to-india/#comments</comments>
		<pubDate>Wed, 16 Jul 2008 15:43:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[management]]></category>

		<category><![CDATA[outsourcing]]></category>

		<category><![CDATA[production]]></category>

		<category><![CDATA[automation]]></category>

		<category><![CDATA[development]]></category>

		<category><![CDATA[india]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/why-do-we-outsource-jobs-to-india/</guid>
		<description><![CDATA[Intro: There is a lot of contraversey over the outsourcing of jobs to India. A lot of people question why it is done, and others while they understand the potential monetary and bottom line advantages, wonder why morally we outsource jobs to India. It is important to learn and understand why it started happening, and [...]]]></description>
		<wfw:commentRss>http://www.goldbusinesstips.com/why-do-we-outsource-jobs-to-india/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Power Negotiation Tips, Strategy for Winning Negotiations</title>
		<link>http://www.goldbusinesstips.com/power-negotiation-tips-strategy-for-winning-negotiations/</link>
		<comments>http://www.goldbusinesstips.com/power-negotiation-tips-strategy-for-winning-negotiations/#comments</comments>
		<pubDate>Fri, 27 Jun 2008 21:29:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[]]></category>

		<category><![CDATA[management]]></category>

		<category><![CDATA[negotiate]]></category>

		<category><![CDATA[negotiation]]></category>

		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/power-negotiation-tips-strategy-for-winning-negotiations/</guid>
		<description><![CDATA[Know who you are negotiating with
Some might go so far as suggesting that you are actually dealing with an opponent when it comes to negotiation. It is good to know&#8230;

Temperament
History
Capabilities
Resources


Know yourself
You also have to know yourself. The same items listed above,

Temperament
History
Capabilities
Resources

In negotiation your desires and your &#8220;opponents&#8221; desires clash. You want something and s/he wants [...]]]></description>
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		</item>
		<item>
		<title>Management and Monitoring, increase producitivity, profits, and decrease work time&#8230;</title>
		<link>http://www.goldbusinesstips.com/management-and-monitoring-increase-producitivity-profits-and-decrease-work-time/</link>
		<comments>http://www.goldbusinesstips.com/management-and-monitoring-increase-producitivity-profits-and-decrease-work-time/#comments</comments>
		<pubDate>Wed, 25 Jun 2008 20:14:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[]]></category>

		<category><![CDATA[management]]></category>

		<category><![CDATA[production]]></category>

		<category><![CDATA[operations]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/management-and-monitoring-increase-producitivity-profits-and-decrease-work-time/</guid>
		<description><![CDATA[When you first start a business and you often are in a situation where you are short on resources; either hours/people or capital to hire or pay for hours/people. So it may seem frivolous to spend time monitoring what you are doing, because you have some much to do that hopefully generates revenue. The first [...]]]></description>
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		</item>
		<item>
		<title>The Dip, Rephrased?</title>
		<link>http://www.goldbusinesstips.com/the-dip-rephrased/</link>
		<comments>http://www.goldbusinesstips.com/the-dip-rephrased/#comments</comments>
		<pubDate>Fri, 11 Jan 2008 04:34:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[]]></category>

		<category><![CDATA[management]]></category>

		<category><![CDATA[author]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[seth godin]]></category>

		<category><![CDATA[the dip]]></category>

		<guid isPermaLink="false">http://www.goldbusinesstips.com/the-dip-rephrased/</guid>
		<description><![CDATA[If you don&#8217;t know Seth, you should start reading his books. One of his latest books, The Dip talks about the importance of sticking it out so that you can become the best in the world. His proves the point, the iPhone faced many follies or &#8220;dips&#8221; as Seth would say, in which it would [...]]]></description>
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